Shipping Policy
Shipping Policy
We will package all orders to the best of our ability.
All orders will be processed in 1-2 business days and sent via Australia Post. Delivery times are either: 3-8 business days with Regular Shipping or 2-5 business days with Express Shipping.
After the order has been confirmed, the customer will be sent an email with a shipping tracking code supplied by Australia Post. The estimated time of arrival will be given on Australia Post's website.
Returns Policy
Returns Policy
Change of mind - No Refunds - No Exchanges
Under Australian Consumer Law (ACL),you have a right to a refund, repair, or replacement if a product is faulty, unsafe, or not as described. Proof of purchase is required. Returns for "change of mind" are not legally required but often offered by stores; such policies must be clearly displayed.
*Should you believe the items received are faulty and/or damaged do contact us owner@downundertradingcards.com and we will respond as soon as possible to resolve the issue.